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Common Questions & Tips

Salut Amis!

These are some of the most frequent question we are receiving from members



Transportation & Travel Questions
Q:
Is transportation one way or return?
A: All transportation is one way only - guests will need to make their own arrangements for return travel

Q: What time is my group 'actually departing'?
A: You are requested to arrive at your departure point for your MEETING TIME you will depart very shortly after this so please do not expect your leader to wait for you. Most groups will depart within 10 minutes of the meeting time

Q: What type of transportation am I travelling on?
A: ALL routes are pedestrian so you be prepared to do some walking of less than 1km / 15 minutes. Unless you have specifically booked the Water Taxi all travel is any of the following mode - Tube/Train/Bus/Foot for a few group you may need to board 2 modes of transporation

Q: What if I have mobility issues?
A: Please contact your group leader to discuss this or email london@dinerenblanc.com 


Q: What if my things are too heavy to carry?
A: Please pack as light as you can, there will be some walking.

Q: What time if I am held up at work or in traffic?
A: Please ensure that you have selected a departure point that is best suited to your day's scheule. Keep in regular contact with your Table Leader as they can advise you about your options


E-Store Questions
Q:
When is the last day to purchase food?
A: Food orders close on 14.10.2019 @ 23:59[GMT]/ 11:59pm

Q: When does the E-store close?
A: Food orders close on 14.10.2019 @ 23:59[GMT]/ 11:59pm
     Wine & Champage orders close on 16.10.2019 @ 23:59[GMT]/ 11:59pm
     All other e-store items close on 14.10.2019 @ 23:59[GMT]/ 11:59pm

Q: How do I let you know about my food & wine selection?
A: Complete this form https://london.dinerenblanc.com/food-beverage-preference-requests-4979 by 14.10.2019 @ 23:59[GMT]/ 11:59pm

Weather Questions
Q:
Will I be cold?
A: We will be creating some lovely warm spaces for you to enjoy throughout the evening so dress warmlyand prepare for a rain or shine event


Decor Questions
Q:
Can I bring candles?
A: No naked flames are permited however you are free to bring electric candles for illumination. Real candles can be brought for decorative purposes but must not be lit at any point during the evening 

Q: What is the policy on glassware?
A: VENUE GLASS POLICY:
You cannot have any of the following
- Glass Champagne flutes
- Glass wine glasses
- Glass tumblers
- Glass juice or soft drink bottles
Everything else will be fine including your table decor displays.
So get creative!
 

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Formulaire de contact (presse)

For any media inquiries, please refer to:



Tom Reynolds
Tel:
07917 796 315 
email: tom.reynolds@madano.com
 
Julien Cozens
Tel:
07867 998 222

email: julien.cozens@madano.com

 



Volunteer as leader